Microsoft sucks …I have been a customer for the last 8 years I have over 200 games, three consoles, lots of accessorys. I have sent my consoles in 15 times, yet Microsoft wants to charge me $127 to fix the console that I have already sent in numerous times because it is out of warranty. They don’t know ho to make reliable products for their customers but sure want to charge you for there mistakes. The XBox 360 is such a fun console but Microsoft its ruining it by not having a good product. It’s amazing you spend 45 minutes with a person who works for Microsoft that doesn’t care or want to help you. It is more frustrating than anything.
Not even a supervisor wants to help you. For being a customer for so long its amazing how they won’t compensate you at all. What’s the point to be a Microsoft customer? They are pushing all their customers towards sony. If that’s the business plan… they are doing a great job