When this was advertised it offered 6 sessions of lpl treatments on 3 areas 1 medium area and 2 small areas, i chose lower leg as my medium area. When i arrived for my 1st treatment i was told that groupon had advertised wrongly and that lower leg was classed as 2 areas saying that the front of your leg was one area and the back was another therefore i only received 2 treatments on my lower legwhich was classed as 4 treatments, i then received 2 treatments each on two small areas, then my deal was finished, therefor I went to the clinic 2 x when it was offered as 6 sessions. This is ridiculas how can your legs be 2 areas.
I have since purchased another ipl treatment from another groupon offer which offers exactly the same deal but your lower leg is classed as 1 area therefore i will receive 6 treatments as advertised.I would appreciate you looking into this for me, thankyou
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bought a voucher from Group on for Total Body Cosmetic Clinic. I have tried for over 8 weeks to get an appointment via their requested process of registering online and requesting the appointment, both request times went past the date I requested (which was 3 weeks in advance). I resorted to calling the clinic and leaving messages, as I was getting no response at all from their website appointment request – and still haven’t. I’ve emailed groupon and got palmed off back to total body….. How can I get a response from Total Body when they won’t even answer an appointment request? I just want a refund for a service that wasn’t honoured.