Last week, at the Fort Walton Beach, FL store there was great rep named Manela. She helped me order my products over the phone so I can get the military discount and shipped to my house for free. Today at the same store, there is a rep named Cecelia. She just sat in her chair looked it up on the internet and asked if that is it. I said yes. She said go on the internet at home and order it. She doesn’t call in orders. I said this is what the other lady did for me. She said she never did that for the past 4 years. If Home Depot is wondering why they lose money, this is why. POOR CUSTOMER SERVICE.
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Home Improvement
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