In April of 2012 I purchased my MacBook Pro and a HP Envy 110. The first printer was defective and I was provided a replacement. I have only been able to fax once with this device and from that point on the E Fax does not work.
On December 14 I spoke with Jade and was given case number 8063545201.
She said she could not help me and would escalate this up two levels so that my issue would be resolved. She was not very customer friendly!!
Then on December 26 I spoke with Brad who said the ticket of December 14 was closed! Brad, who was customer friendly, assured me that someone would call me today, December 30, at 12:30 pm Pacific Coast time. NO ONE CALLED AND I AM STILL WAITING.
CAN SOMEONE PLEASE CARE ENOUGH TO HELP ME?
Company Name:
Category:
Cameras
(1 vote)
