I have been going to jcp for my hair cut for a number of years… This complaint is in no way to be directed to my stylist,Sheri. As usual I called and made an appointment for a haircut, nothing else. The person who answered was poliet and asked if that was all, to confirm that she understood what my appointment needs. I arrived for my appointment, was walked to the front dest by Sheri (as usual) so we could discuss my next appointment. The woman behind the counter rang up the charges, Sheri asked Heather(Also very poliet) to change the charge to just a cut,
Shari was told that this option was no longer availabe. Now understand I have not been told the new price of my hair cut, there is no posting of the new prices of ANY of the services provided in the salon. I did get an eyebrow waxing and the price quoted was $12.00 Imagine my surprise at not only not getting what I made an appointment for when I called but I was also told I was paying for a service I had not wanted and the price had been increased by $8.00.
The total was not $40.00 ( a treat for me ) but is fact it was $52.00….this represents what I earn in 4 hours! I am not really sure if I am going to return