KFC Complaint: dirty restaurant

I have been into a KFC at Tamworth, on two occasions now and both times the restaurant was filthy. There was bits of food strewn across the floor. Nearly every table is dirty. the girl sweeping up we witnessed didn’t even sweep properly leaving food remnants behind with her lack of bothering to do her job properly. Items left were a whole chicken bone. a cluster of squashed chips. straws. and on the second occasion there was even a whole sweetcorn left on the floor. I was so disgusted at the second time of being there and seeing the state that I have a number of pictures on my phone that I have taken as evidence . These pictures also show how all the tables are empty of people, as no one hardly was ordering due to them running out of chicken. Every bin was over flowing. Not 1 table was cleaned to any kind of standard. Half eaten meals were left lying around the restaurant.

I use Did use KFC quite a lot as my daughter is an employee and i know what high standards are expected. My daughter Sian Bent who works at the Sutton-in Ashfield branch of KFC even went and had a word with one of the staff members about how it wasn’t clean and how she was fed up of standing in chips all over the floor. She was told that it was due to being busy earlier on. this is acceptable once but not twice. there was a lot of staff working and not actually doing a lot.

I fully understand if it was busy earlier that things can get a bit messy but as i said only 4 people were waiting for meals and two tables had anyone sitting at them. not one person came out or started cleaning up during the quiet period.
I look forward to hearing back and if you wish to see the pictures I have taken of the dirty restaurant, over flowing bins, food remnants on the floor. and the few people actually in the store i will be happy to forward them to you

Thank you
Deborah walker

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Category: 
Fast Food
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