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I went through the drive through at the KFC on American Leigon Hwy in Boston, MA. I peeked in the bag quickly to see if everything was there, and it looked fine to me. I don’t live in the area, I live completely across town. When I got home, my family didn’t eat right away. When we opened the bag from KFC, we noticed a couple errors. 1. I ordered a breast and wing meal, and got a breast and leg. Not a huge deal. I also ordered a sandwich meal. I asked to sub the fries for mac and cheese, and still got fries. Again, not a huge deal. Only minor errors, nothing to be upset over. But, when I opened my sandwich carton, the sandwich looked a little flat.

I took a look, and I had ordered a chicken sandwich…..I got a cheese and bacon sandwich instead. How can you go to KFC and they forget the CHICKEN??

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Posted in the 2013 kfc customer complaint department. If you have any problems, reviews, or issues with kfc, be sure to write a letter using our complaint form.

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This customer complaint was posted on Saturday, April 2nd, 2011 at 10:41 pm and is filed in the complaint department. You can follow any comments to this complaint through the RSS 2.0 feed. You can skip to the end and leave a comment. Pinging is currently not allowed.