I recently attempted to purchase 3 items totaling $104. I gave the cashier my coupon for $10.off 30,a family and friends 20% discount coupon and 2 Kohl’s cash coupons. The clerk was new and didn’t know what to do with the coupons. She asked the manager who was standing close by and training another cashier what to do. The manager didn’t look at me or address me. She simply stated “Tell her we don’t take those.” I felt like I had been slapped. Absolutely shocked. I simply picked up my coupons and Kohls cash and left. I bought my items at Kohls in Hiram Ga without any problems. I love Kohls and will continue to shop them; just not the Albany Ga. store.
Kohl’s prides itself on great customer service and I have always received wonderful service, but the Albany Ga store clerks could use some additional training. What these ladies mothers didn’t teach them in manners, maybe Kohl’s could train them.
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