Kohl’s in Livermore CA has a terrible reputation for calling out there Loss Prevention Employee’s if they see more than two African American customers shopping together. One item I picked without trying on and clearly on there store camera took directly to the cashier at the checkout to pay for gets a call from another Kohl’s employee who directer her to look up the price the clearance skirt I was purchasing, who then informed me that the skirt was not the listed clearance tag price that was attached to the freaking skirt and not tampered with!!!!!! embarrassing me and my family not to mention the two kids i treated to their first kohl”s shopping day!!!!!
I then calmly took the item to customer service and asked for a manager. The CR then brought over a teen who she tried to pawn on me as a manager! I calmly told them I knew the cashier and she was not a manager so please call over a manager, as they both giggled. A guy approached and said that they were not going to give me the skirt for the listed tagged price and ripped the tag off and said ” you wouldn’t believe the stuff that you people bring back here!!!!!! i was blown away and totally blindsided by the blatant racially charged comment. i had family and kids shopping with me through this horrible shopping experience so i kept a smile, paid full price for the skirt and kept it classy even though i was passed offended and three steps passed livid!
i have never in my 35 years of life experienced such ignorance as i am of biracial ethnicity, but show more features of my African American heritage, that i am as equally proud of. as i left the store there was a crowd of employees waiting by the door as if i was going to go postal, starring and whispering as we left! i am a child of god and have never harmed a fly and don not loose my cool easily, but i can see how if i was the type of ignorant person they prejudge and treated me like how this incident could have went another way as my dignity was taken away. i love deals and coupons, but i will shop full price elsewhere before i ever step foot in kohl’s ever, ever again!
no where, no how, not another city, nor state…i’m done. i am one customer and to a big corporation like kohl’s i know it does not matter, but with there blatant, out right, unfair practices of doing business i hope others will catch on and take the time out to report these instances of in your face ignorance and force them to play ball on an even court!