Im manoj shrestha flew from amsterdam to dubai from flight EK 148 on 14 june…and i supposed to fly 04:35 hrs from dubai to delhi in flight EK 510 butdue to the technical problem in flight , couldnt fly on time. So my flight was delay for almost 4 hrs. I arrived in delhi at 14:00 hrs on 15 june and i had book ticket for Jet airline to kathmandu for 12:50 hrs on 15 june . So i missed the flight due to the delay of emirates in dubai. I informed the imirates staff to help me to book for the next flight for kathmandu. But they said there was no flight till next day.
So i ask them to book flight for next day arrange for my food and accomodation but they didnt help me at all until the 11 pm …i tried to ask help for many times but either they booked ticket nor arrange food for me to eat something… i waited for 11 hrs in the counter for help. i couldlnt even go inside in transit hall because i didnt have yet the boarding pass. so at 11 pm i try to ask from everyone in the counter…even police there …so finally one emirates staff came and try to arrange the flight ticket…so after 2 hrs..she manage to get me boarding pass for flight Jet lite at 1200 hrs for 16 june…when i ask about the food she told me that there is nothing she can do…
Even before when i ask for food ..the emirates manager told me that they cant provide food for me. I was delay due to emirates flight in dubai….and they are not helping me at all. i waited in delhi airport 22 hrs for my next flight and still they dnt give me nothing refreshment. m really dissapointed with the Emirates Airlines…especially the staff in Delhi Airport. They are not professional….especially duty manager of emirates in delhi airport..he never show any kindness to give me sampathy…or make me feel good …or comfort me….because i have been flying on 14 june from Amsterdam…
It was already 24 hrs when i reach delhi…and i waited 24 hrs more to get my ticket to kathmandu….without any refreshment….i would like to ask the concern person to take some action regarding this problem…so that in future it wont happen again…
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