Horrid store, horrible experience! Oh man, where to begin? Do you know how many times I’ve stood on line at customer service and watched people wait (as I did the first time) to pick up an item, only to be directed to another line somewhere else? Put up a sign!!! And why isn’t there a sign explaining that if you are returning or exchanging defective opened electronic merchandise, you must actually wait in the Geek Squad line (not the regular customer service line) so they can look at it there before they’ll agree (or not) to a return/exchange? Put up a sign!!! How much do I despise this store, and especially its King of Jerks Geek Squad employee? If my life depended on it, I still would never go back there again. Not for any great deal or bargain or location convenience. Not. For. Anything. Ever. P.S. Put up a sign!!!
