when they need your bzness everyone at verizon is nice to you, but when you have problem, they all run away from you. they hangup on you, they refuse to conect you to supervisor. simply they rub you… no wonder how these companies get bigger and bigger. by rubbing ppl….. i called one day with problem, 4 operator simply hanged up, two more refuse to connect me to supervisor, 3 took my number to have the supervisor call back……. 5 days passed still waiting for a call……. bunch of thives….. so sad…. simply wish verizon fire thiers ass and hire ppl from india….. cause for sure the workes in america have no manners….. at least from ppl over seas you can expect for them to be rude and garbage
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i agree verizon is exeactly the way you described i am sick of it too-i spent hours waiting on an in home service call that never showed. thier excuse-the appointment was never made. this company sucks i am looking for someone else-any suggestions…post under “need a new phone service?” pleeze