I kept receiving calls from Macy’s credit card collection 4 and 5 times a day. When I would answer, there was NEVER anyone on the line. So, I stopped answering and tried calling them back. Always a recording and never an answer. Today I finally reached someone to find out it was Macy’s trying to reach me. It is RIDICULOUS the number of times they called and had no one on the line. Every day of the week. I finally called the 800 number listed on the Macy’s website and was connected to a call center in India again. I am TIRED of Macy’s and the way they are treating a former Marshall Fields customer of 20 years. They do NOT even begin to compare to Marshall Fields and need to learn how true customer service is handled.
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