Beware b/c the Macy’s Rebate on macysrebates.com process feels a lot like a scam. At best, it is very annoying and time-wasting. Bought $300 KitchenAid mixer which was running promotion for $30 rebate & subscription to Food & Wine magazine. Sent in completed rebate form, copy of receipt, & original UPC code (cut out of heavyweight cardboard KitchenAid box), all within allotted time frame.
When checking rebate status, rec’d “Invalid UPC” message. Could not get a live person to answer customer svc line (877-829-8584); finally emailed them @ firstname.lastname@example.org. They replied that “your UPC code is not valid but we will LET IT GO this time & send your $30 rebate”. I then scanned all documents to them to show evidence that I did in fact qualify for the rebate & did include the proper 12 digit UPC code.
No reply, so I called the # again & pressed “0″ repeatedly until Ray answered saying my rebate was being processed at macysrebates.com & that the agent “had done a great job processing it”. I asked about the magazine subscription & he said they would be sending that too. A long drawn-out annoying process which should have been so much easier. Interestingly, Ray never told me that my UPC was wrong, nor did he request the “right” one.
My suggestion: buy from somewhere else, be very wary of rebates, & above all: MAKE COPIES OF EVERYTHING YOU SEND!!!!!!!!!! Without copies I would have had no evidence to gain what was rightfully mine.