With the help of my IT, I bought 2new computers from PLE Computers PO BOX 1445 Wangara WA 6065 online as Christmas gifts for my 5 and 7 year olds. They arrived and all was great. As my 7yr old’s computer hard-drive was not working any longer he was not playing on it so I decided to set up the computer at his desk and hide it with posters. A week later I asked my IT guy to come back and set up both computers for me then I would secretly hide the second one. All this took place on the 21 December after 9pm when the kids were asleep. When the IT guy tried to find the Windows8/64 Product Key it was no where to be found so he unwrapped the second computer as they were not on the Windows8/64 disk covers where they usually are kept. We cound the second computer’s Product Key had been carelessly stuck on with half of it curled up coming off and sticking to the packaging. We came to the general conclusion that the other one must have come off with the other packaging but was now in the lost to the bin/ rubbish tip. My IT guy checked the packaging and he thought it strange that the stickers were taken off the disc. ANyhow he said if I just rang PLE Computers they should have the number somewhere to give me. Unfortunately PLE Computers refused to help me and said I had to buy a new Windows8/64 disc which was very frustrating as it is Christmas and I am very busy. So under pressure I bought another one. I have not opened it as I still disagree with their excuse for carelessly removing and not sticking them on properly. So I am now complaining to you. I have had to pay an extra $99 to buy the same product through no fault of my own. I wan to be reimbursed and if possible the Product Key number should still be available for the third disc I have sitting here doing nothing.
