I have a print out of my account from 06/27/11 and it has everything on it that is on the print out from 06/28/11 except now the balance is $1.15 less. I’m wondering if there isn’t some fishy business going on in the computer systems. I complained by phone today and they of course “don’t know what to say” is their response. Then they try to tell me to “keep up” with my account better by keeping a check register. My reply is it apparently doesn’t matter how I keep up with it if money just grows legs and walks out of my account. I have been calling regularly since March on my account because my online balance hasn’t been matching up with my personal one on an extreme regular basis.
One day it says this is your balance and the next it switches with no new transactions just a different balance. I even stopped purchasing, when I can, by credit and doing straight debit so transactions will post that day and not carry over for three days. RealCash isn’t even worth it anymore because Chase can’t even keep my money caged where it belongs.