I called the Microsoft Activation line to Downgrade windows 7 to XP. I told the guy from India that i wanted to downgrade win 7 to XP so he asked for my installation id which i read to him. Then the guy gave me the numbers to downgrade finally. When i was done it was not downgraded and so i asked him why it was not downgraded, then he hung up on me. That was Very RUDE and i don’t appreciate it one bit. What happens when a company like Microsoft outsources their customer service to India and they can’t even respond to basic questions!