I ordered flowers from proflowers on feb 10th 2011 andset delivery for feb 14 now to a business setting they said delivery between 9 and 5 which worked perfect. Well 5 came and no flowers my girlfriend left at 5. So i check ups and wow it showed up at 5:25 to late for her to get them. Well a rushed trip to a florist nearby and another 50 bucks spent for more flowers had to happen. I am very disappointed in proflowers and will never use them again and will make sure to tell everyone how bad this was. I have emailed and requested a refund we will see if they will do anything.