I was originally booked on the 30th Flight from Bangalore to Houston via Doha, The airlines rescheduled my tickets for 31st May without informing me. When I called Qatar customer service they blamed me for not updating my telephone number when I booked my tickets. I questioned them saying iam a privileged member & they have all my details for which they had no answer. The reason for rescheduling my tickets was that the airlines had scheduled delay of flight & they knew I would miss my flight in Doha & they need to spend lot of money, instead they rescheduled my flight for 24 hours late take off from Bangalore.
when I came to know about this I requested them to route my ticket Via Chennai or Mumbai so that I could still reach USA on schedule for which they asked me to pay extra money & also buy my own tickets from Bangalore. Instead of compensating for my delay they made me feel that I was at fault & the customer service was so rude mentioning I need to keep calling them since they have only inbound calls & no outbound calls. They refused to even connect me to the supervisor or the manager. I have decided not to again travel with Qatar, very bad service
