I wanted to go back home for my vacation and I choosed Qatar Airways , since I was very happy with they services last year. I went online and went thru all the necessary steps as choosing the flight by the date, the time, complete the fields with my name, e-mail , phone number, last step was to give my card number and go on with the payment.
I’ve done everything as it was written, choosed the mode of payment debit card (because they have this option). I received a message on my mobile as I made a purchase with Qatar Airways and the money were no longer in my account. The only thing is that I did not receive any message on the screen with the ticket number or any confirmation on the e-mail.
So next day I start calling the Reservations and I spoke with 2 of their representatives plus I called twice in Qatar also, non of them could not give me a clear version of what really happend, but all of them just wanted to reverse my money back.
Guess what? I don’t need my money back, I no longer have them, they are blocked by Qatar. They can just go on with the payment and take it. Even if they will reverse my money, actually my bank assured me I can use them only after one month…so conclusion I have no money, no ticket, but i got so frustrated talking with so manu people that just adviced me to call here and there, that found only one solutin…and that was not what I expected…
I wanted my ticket, my plans of my vacation are totally ruinned now, thanks to who?? Probably me that I choosed this airline, all my friends and my parents choosed other options and bought the tickets online also and they had no issue….shame…
I will never fly with Qatar, I no longer want to hear about them, I already adviced all my friends to make other choices instead of Qatar…is not only about what happend but also their staff and the solution they found for me….that was no solution….my vacation is in one month and I don’t have a ticket and I don’t have my money either.
Thank you Qatar for believing that you are professional and my journey could be safe with you…..
