I purchase a refrigerator at the Lowes on military highway on April 22, 2011. The delivery was schedule for APRIL 26,2011. The warehouse manager call my wife and said that the refrigerator was damaged it had to dents on the side and did she want him to deliver it and she said yes and the warehouse say they will give you something off it because its damage. When I get home I go the store and talk to the manager and the manager say can not give you nothing off because we will send it back to the manufacturer and get another one. I said ok and the lady say we have to schedule to pick up that damage one and bring you another one.
The pick up was to b for April 27, 2011 and to deliver the new one on APRIL 28, 2011. Later that night the deliver people call and said they would be to the house at 7:00 am to pick up the damage one and bring out the new one the same time. On April 27,2011 they came to p[ick up the old one but didnot bring the new one.On april 28, 2011 they came to deliver the new one and one of the wheels was missing off. My wife ask themm to bring it back later and they know they waold have to do it the next day. My wife has stay home for 3days and still no refrigerator we only live 5 minutes from the store and they could not do that .
This was there fought not ours. So I had to take off work April 29, 200 to be home just to put a wheel on. Thats ridiculous. I should be given something for that you know. Thats bad business when its your fought you should try to correct it as soon as possible. Thoma Coffey
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