Dear Macy’s, I’m writing to you, to inform you off the lack of customer service in your store, located in downtown Brooklyn New York. First i must say the majority of your employee needs…needs proper customer training. My husband & i was visiting from Europe, where my husband is stationed fighting to protect the same country were these ungrateful live and work. I was in the dressing room, my son was in the waiting area, i advised him to direct his dad to the fitting room where i was which was the second room to be precisce. Unpon arriving @ the fitting room area, he told me the attendant was on her phone and didn’t ackonweldge him; he proceed to the room; thats when the very loud Rude sale asst, address him in the most vouglar manner.
She yelled, Sir you can’t go back there!!!….my husband was so hurt, and embarass, i felt so bad. He told me he wanted to leave all our merchandise and go; i told him she was just an employee. Whenever we come to America i would go and shop at Macys becaues thats my favorite store. Not anymore, if you continue to receive such complaint it will not be good for busniess.My whole family shopps macys. By the way we spent over $2000 Thanks for taking my complaint. I would like a response.