I ordered my order online at 1:00pm because my wife takes her 30 min lunch break at 1:30. i get a confirmation email at 1:02 pm saying that the pizza should be here in 30-40 mins making it no later than 1:40pm. At 1:50pm still no sight of the pizza and wings I ordered i call the store I placed the order at for them to tell me “oh its on the way I’ll call the driver.” Ten mins later STILL NO PIZZA! At this time it is exactly an hour after i placed my order making the pizza 20 mins later than the time the store told me it would be at my house.
By the time my order got to my house my wife had already had to leave to go back to work without eating lunch. when i opened the bow it was the ugliest pizza I have ever seen. It looked like they had played frisbee with it before it got here. I can honestley say that this is the first time i have had a bad experince with papa johns. This store is usually really good and i never have any problems with the staff. Just think i should bring it up so it doesnt happen to anybody else. Thank you for your time.