Sony Vaio Sells Busted Screens

I purchased a Sony Vaio VPCEB2Z0E laptop in October 2010. Almost immediately I noticed that there were thick black lines down the screen – this would occur when the laptop screen was woken from sleep mode. I called the company I purchased from, 3 weeks after purchase, only to be told that as it was over 14 days they would not replace it and that I’d have to contact Sony. I did so, and was told that they would not replace the product and would only offer a repair. I was extremely unhappy about this, but they flat refused to offer anything else. I was forced to send it for repair!

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