I ordered a NOKIA 2330 Mobile phone and the order is not yet shipped till today. When I talk with the T-Mobile customer service on phone, they keep saying that they had to close their warehouse due to severe cold and snow. I couldn’t find any news of such closure anywhere in US through Google. I am still not sure if I will get my phone – it is just a common model and should be readily available. I think T-mobile always has this issue for online orders. My advice to others is to always buy directly from a store if you are buying t-mobile.