The prepaid service sucks. It’s not the same coverage , towers , app market. It does not work like regular t-mobile services. There’s restrictions on the places u can and can not go as far as the internet. When u pay the same prices as monthly customers.With the worst service. The reason why i went with the service is because i use to have the service with my father. Now that I’m with age i decided to get service, but since i had no credit i got prepaid service.The guy gave me a paper with my number and said i was done. No refunds ! What? If i decided to turn my phone off . It takes five minutes to make any calls or text message . No service , not even 911! The worst Service u could have!
I should have went with cricket or metro pcs!Unlimited everything. who ever heard of a data plan that says unlimited but doesn’t really mean it .
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I switched from a non-contract phone plan with T-Mobile to the Prepaid 1500 talk, text and 50 mb data. When I asked what the difference in service would be, I was told that it was the same network and that there would be no change. That is not true. First, the pre-paid line does not offer a full text service. That is to say, I can send texts to phone numbers, but any SMS (that is, say, a store deal or even CTA bus tracker) does NOT work at all. For example, it is impossible to use vendor services or sign up for information. The only texting that works is between people. This really should have been disclosed before I signed up for the plan. After visiting numerous technical forums where others are having this issue, it is obviously a defect that is known by T-Mobile. I’ve made numerous calls to their tech support. No one can fix the problem. I have been in several stores. Still, no solution. T-Mobile is selling a defective service and not informing customers the truth about the texting plan that is offered with their Prepaid plans. This is deceitful. T-Mobile should be made to fix this immediately, or at least disclose this plan’s shortcomings to customers.