Purchased Turbotax software @ Office Depot for my 2011 federal income taxes. This was supposed to be easy, or so I believed in the beginning? Options were vague and tedious, no direction. Difficulty locating rental property deductions, not to mention different types. “Premier” states product support just a phone call away, but doesn’t publish a phone number anywhere. You have to jump through hoops. Once you finally locate a number you go on a waiting list with them for customer support. You have to be joking. Do NOT buy this Turbotax software!
I have used Turbotax for years and years. The new 2011 version is a nightmare to use for preparing 1099′s. You have to sign in every time, and usually re-sign in while you are using it. Error message appears without giving you any explanation of how to fix the problem. You cannot print out all forms together, just a tedious one at a time pdf files, plus the forms have changed and you waste more paper than before. You cannot print your summary of all forms either. Transfer process from previous years records works and that is the only good thing about it. It still takes longer to fill in the forms. I will not efile my forms either as I do not trust their system for privacy.