Would like to start saying how great Honda cars are, reliable, comfort and style. Between my spouse and i we own the Ridge-line, Accord Civic, and Fit and just purchased a civic. We arrived at the Honda dealership and the deal was made in about 45 minutes after my arrival. Well after I removed the floor mats and found Dog feces, I told the salesperson and made him aware of my findings. A week later after i received my car back I realized that my remote control for my garage door was missing. I asked to speak to the sales manager whom was extremely rude and unprofessional, he did not even acknowledge me after waiting a half of hour with all of my four kids. In summary, I bought a car that was pooped in and ever since then my relationship with (Honda) dealer is nothing but poop.