I’ve had verizon for a while now. Due to a signed contract I can’t get out of it, otherwise I would drop them. I have had nothing but problems with my phone as well as the mi-fi I use for internet. The problem that I have with them is that they do software upgrades and don’t alert their customers.
I’ve had to call them several times because I would be in the middle of taking a test online for school, and all of a sudden the internet would act up. When I would call verizon to ask what’s going on, all they would say was, “Oh we apologize, we are upgrading from 3g to 4g right now.” So in the meantime, my exam for school is being timed online and I am basically screwed.
Then last night they did a software upgrade on my phone and when I got up this morning, I noticed all my pictures on my phone were deleted. Again, when I called Verizon to see why they did that, all they could tell me was, “sorry, we did an upgrade last night, you may want to get a memory card for your phone”. I am so glad that my contract is almost up.
They have been nothing but a headache. Plus both phones that I ‘ve had with them, they have had problems as well. If you have the Android Incredible, it sucks!!