Verizon is now scamming customers into paying for premium channels that they did not request. Today I discovered that I’ve been paying for HBO since May, because Verizon gave HBO free for 90 days, and if you did not cancel the service after 90 days, you would be charged for it. I was NEVER notified that this service was being offered, and that I would need to cancel it if I did not want it. When I discovered I was being charged for it, I was told that I had been paying for it since May, so I had already passed the 90 day free period. I have to monitor my bill to make sure Verizon doesn’t sneak an unwanted charge on my bill, never sent email, called, texted, anything about this FREE service, and because I did not know about it, I’m at fault. This can not be legal.
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Verizon customers, watch your bill for a 10.00 monthly charge for their “security and backup bundle” I was twice signed up for this without asking or without it even being mentioned. Verizon had an advertized promotion for a free multi-room DVR for three months then $4.00 per month after. First month of the new plan we were charged $35.12 for the multiroom DVR which by the way the only difference in the single room vs. the multi-room is the software and $24.99 for the Free HBO and Cinemax but the real kicker was for the totally fraudulent charge $139.99for a wireless router we already had not to mention the Verizon FIOS runs at less than half and somtimes less than 1/4 the claimed speeds when tested online with Verizons own test site, after being “optimized”.