I was contacted by Vodacom in January 2011 and sold a prepaid contract ( Top Up 75 ) My bank Account was debited every month at R55.50 and the wrong cell number was credited with the R75.00 I reported the error and given a Ref No. S2-DDU2220BAW. To this day 2 August, after several phone calls and put on hold every time then rudely just cut off. I am sick of being asked “How Can I Make You Smile” I have always been very happy purchasing my Vodacom Pre Paid at the ATM. I will never agree on any form of contract again. Vodacom need to do a lot more staff training than just teaching them to answer the phones like Parrots. Very Unhappy Customer, email: firstname.lastname@example.org
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