I can’t even believe the details of this myself, and I’m living it. On February 8th, 2011 my less that 2 month old Halo Reach Limited Edition console started making a ton of noise and the drive was scratching discs. It took over 2 weeks to get the label to send it back. On March 16th I received a standard black 4GB model. I immediately called to report the problem. NOW here it is May the 24th and I’m STILL trying to get my console back. The incorrect unit was sent back and tracking shows they received it on April 8th. The 800-4MY-XBOX number is no help.
I’m constantly being told to check back, or that I will receive a call. When they do call they just tell me that the situation is being monitored and that there are no updates. So almost 2 months now, with NOTHING happening. I have never been this frustrated in my life. And the only thing I want to know is, when am I getting my Halo console back! They’ve had it longer than I have at this point.
