{"name":"Dialpad","slug":"dialpad","url":"https://hissingkitty.com/vendors/dialpad","description":"Business phone, calls and contact center priced per user.","category":{"name":"Customer Support","url":"https://hissingkitty.com/categories/help-desk"},"verdict":{"label":"Keep paying","basis":"editor's view unless 10+ buyer answers","methodology":"https://hissingkitty.com/methodology"},"list_price":{"text":"From $15 per user / month","contract":"Monthly or annual","note":"Published starting list price; check the vendor's pricing page."},"what_teams_pay":{"note":"Bills, price increases and reviews are on the company page, not in this file.","url":"https://hissingkitty.com/vendors/dialpad"},"alternatives":[{"name":"Decagon","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/decagon","website":"https://decagon.ai","summary":"AI agents that resolve customer support conversations across chat, email and voice. Pricing by quote.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Sierra","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/sierra","website":"https://sierra.ai","summary":"AI customer service agents for large brands, priced on outcomes. Pricing by quote.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0}],"cite_as":"Source: HissingKitty, https://hissingkitty.com/vendors/dialpad, 2026-11-13","updated":"2026-11-13T09:57:07.529Z"}