{"name":"Five9","slug":"five9","url":"https://hissingkitty.com/vendors/five9","description":"Cloud contact center software for call and chat teams, priced per agent.","category":{"name":"Contact Center","url":"https://hissingkitty.com/categories/contact-center"},"verdict":{"label":"Build part of it","basis":"editor's view unless 10+ buyer answers","methodology":"https://hissingkitty.com/methodology"},"list_price":{"text":"Priced per agent / month","contract":"Annual","note":"Published starting list price; check the vendor's pricing page."},"bills":{"count":0,"median_yearly_usd":null,"low_yearly_usd":null,"high_yearly_usd":null,"note":"Anonymous bills; ranges only, never individual bills."},"reviews":{"count":0},"price_increases":[],"alternatives":[{"name":"Decagon","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/decagon","website":"https://decagon.ai","summary":"AI agents that resolve customer support conversations across chat, email and voice. Pricing by quote.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Sierra","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/sierra","website":"https://sierra.ai","summary":"AI customer service agents for large brands, priced on outcomes. Pricing by quote.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0}],"cite_as":"Source: HissingKitty, https://hissingkitty.com/vendors/five9, 2026-10-28","updated":"2026-10-28T23:37:49.430Z"}