{"name":"Gainsight","slug":"gainsight","url":"https://hissingkitty.com/vendors/gainsight","description":"Customer success platform for B2B software companies.","category":{"name":"Customer Success","url":"https://hissingkitty.com/categories/customer-success"},"verdict":{"label":"Build it","basis":"editor's view unless 10+ buyer answers","methodology":"https://hissingkitty.com/methodology"},"list_price":{"text":"Custom quote","contract":"Annual, multi-year","note":"Published starting list price; check the vendor's pricing page."},"what_teams_pay":{"note":"Bills, price increases and reviews are on the company page, not in this file.","url":"https://hissingkitty.com/vendors/gainsight"},"alternatives":[{"name":"Statisfy","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/statisfy","website":"https://www.statisfy.com","summary":"Use AI agents to monitor account health, prepare renewal work, and automate customer outreach.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Velaris","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/velaris","website":"https://www.velaris.io","summary":"Combine customer data, health scores, AI account summaries, and automated success workflows.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Oliv AI","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/oliv-ai","website":"https://www.oliv.ai","summary":"Use AI account intelligence to track customer risks and prepare customer-success work.","price_from_monthly_usd":0,"build_price_range_usd":null,"votes":0}],"cite_as":"Source: HissingKitty, https://hissingkitty.com/vendors/gainsight, 2026-11-12","updated":"2026-11-12T13:01:24.553Z"}