{"name":"Intercom","slug":"intercom","url":"https://hissingkitty.com/vendors/intercom","description":"Support chat and help desk priced per seat plus usage.","category":{"name":"Customer Support","url":"https://hissingkitty.com/categories/help-desk"},"verdict":{"label":"Build part of it","basis":"editor's view unless 10+ buyer answers","methodology":"https://hissingkitty.com/methodology"},"list_price":{"text":"From $29 per seat / month + per resolution","contract":"Annual","note":"Published starting list price; check the vendor's pricing page."},"what_teams_pay":{"note":"Bills, price increases and reviews are on the company page, not in this file.","url":"https://hissingkitty.com/vendors/intercom"},"alternatives":[{"name":"Fini","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/fini","website":"https://www.usefini.com/","summary":"Fini builds AI agents that autonomously resolve up to 80% of customer support tickets.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Lorikeet","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/lorikeet","website":"https://www.lorikeetcx.ai","summary":"AI agent that resolves complex tickets as a teammate in your helpdesk.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Heyy","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/heyy","website":"https://www.heyy.io","summary":"AI employee for chat, WhatsApp, Instagram, SMS with shared inbox.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Decagon","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/decagon","website":"https://decagon.ai","summary":"AI agents that resolve customer support conversations across chat, email and voice. Pricing by quote.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Sierra","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/sierra","website":"https://sierra.ai","summary":"AI customer service agents for large brands, priced on outcomes. Pricing by quote.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0}],"cite_as":"Source: HissingKitty, https://hissingkitty.com/vendors/intercom, 2026-11-12","updated":"2026-11-12T13:01:10.269Z"}