{"name":"Medallia","slug":"medallia","url":"https://hissingkitty.com/vendors/medallia","description":"Customer and employee experience feedback platform for large companies.","category":{"name":"Research & Insights","url":"https://hissingkitty.com/categories/research-insights"},"verdict":{"label":"Build part of it","basis":"editor's view unless 10+ buyer answers","methodology":"https://hissingkitty.com/methodology"},"list_price":{"text":"Custom quote","contract":"Annual, multi-year","note":"Published starting list price; check the vendor's pricing page."},"bills":{"count":0,"median_yearly_usd":null,"low_yearly_usd":null,"high_yearly_usd":null,"note":"Anonymous bills; ranges only, never individual bills."},"reviews":{"count":0},"price_increases":[],"alternatives":[{"name":"Formbricks","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/formbricks","website":"https://formbricks.com/","summary":"Open source experience management platform that runs in your infrastructure.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Listen Labs","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/listen-labs","website":"https://listenlabs.ai","summary":"Customer research run, analyzed and summarized by AI interviewers.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0},{"name":"Conveo","kind":"AI-native alternative","url":"https://hissingkitty.com/listings/conveo","website":"https://www.conveo.ai","summary":"AI-led video interviews that capture and analyze customer conversations at scale.","price_from_monthly_usd":null,"build_price_range_usd":null,"votes":0}],"cite_as":"Source: HissingKitty, https://hissingkitty.com/vendors/medallia, 2026-10-28","updated":"2026-10-28T23:39:23.404Z"}