07
May 13

Comcast Rebate Promises

When signing up for Comcast, a $250 prepaid visa card was promised in the advertisement for signing up for the Triple-Play. 6 month of prompt payments and still no Visa card. I have made 3 attempts to ...

13
Apr 13

Comcast Mail Problems

My address keeps getting mail for a Howard Kessler from Comcast since last year. I had called the main office and explained to them I do not know any such person and I as a current owner do not wish to ...

08
Apr 13

Comcast is over charging me again

My package deal for 2012 was from Feb. 13,2012 to Feb 13, 2013 but I had forgot the date that my package deal ending in 2013. So I watched the Superbowl on Feb. 3, 2013 and on Feb. 4, 2013 I called headquarter ...

08
Apr 13

Comcast customer service problems

I had a service call set up for Sunday afternoon tron 3-5. I RECIEVED a confirmation call On Saturday and another on Sunday at a few minutes past 2. At 4:09 Pm. IRECIEVED a call telling me that a mistake ...

03
Apr 13

Comcast “no show” & broken commitments

Comcast "no show" & broken commitments seems to be standard operation policy with the company. I signed up around two months for there "triple play service" and still do not have the phone line working ...

02
Apr 13

Comcast Houston Programming Problems

do not want fox sports southwest. they ignored Houston for Dallas programing. came up with fox sports Houston which only showed games. we want more programing. You choose to offer fox sports. cancel fox ...

26
Feb 13

Comcast Complaint: Not easy to get a credit

All I want is the credit on my account that is due me. The On Demand Credit Code is:1DNIGKE. There is no where on the site to obtain this credit or even where to look. When I entered the On Demand Credit ...

03
Feb 13

Qwest and Comcast – Terrible Customer Service

I thought Qwest had bad customer service, but I was mistaken - Comcast is clearly the worst. Funny thing is, I've had great service and almost no issues with their Internet (and phone) business for over ...

22
Jan 13

Comcast Cable Installation Complaint: Poor Technician

Comcast installation technician continue to show and demonstrate a lack of care for their work. Then come out when a tenant call and do not contact the landlord. The tenant do not own the building. Oak ...

22
Jan 13

Comcast account to credit bureau after i shut off my service

i have been notified that my account has been turned over the the credit bureau. I have documentation that I cancelled comcast on 8/25/11..this is when i began my services with DISH....i have been on the ...

15
Jan 13

Comcast Complaint: Worst service I have ever experiencd

It's a very long story but bottom line is they screwed up my account royally. I am now trying to get my old telephone number reinstated, wasn't suppose to be changed. They changed me to a new number ...

11
Jan 13

Comcast Complaint: Faulty Electronic Check Payment System

I pay my Comcast monthly bill using your Website, I do not use your automatic payment feature, so I enter my bank information each month. I have never had a problem with this system until my December ...

07
Jan 13

Comcast Complaint: Unresolved issues and ongoing problems

Dear Comcast, I have been with your company for many years,..maybe 10-11 here in St Augustine, Florida. For the most part, the service itself is fine. I have cable and internet at a number of rentals ...

03
Jan 13

Comcast Complaint: Stressed out by comcast company employees

My account number is 8771 30 031 0108927.I'm asking to be recompense for the hard ship Comcast put on me, even now. I added the xfinity home security $29.99 package (4 windows and door, 1 motion sensor, ...

29
Dec 12

Comcast Complaint: Comcast LIED about free HBO in promotion

I had basic internet service with Comcast. 2 weeks ago they called me up with a promotional offer for upgraded internet speed, basic cable TV aND 2 years free HBO for a slightly higher monthly charge. ...

23
Dec 12

Comcast Hotline Complaint: Worst customer service

My restaurant had a installation on Dec 1st, the tech guy broke our fancy wall light that cost 80 dollars and can't get it my state. The tech guy promised us his supervisor would get us a call regarding ...

23
Dec 12

Comcast Corporate Complaint: Customer service issues to report

the wireless router comcast installed less than a year ago went out according to your technical support person. she told me comcast no longer carried routers and i had to buy one and to throw the other ...

23
Dec 12

Comcast HQ Complaint: customer service is horrible

why do you have people who cannot speak understandable english? i cannot understand a word they say which just adds to the frustration when i am trying to get help with your crappy support on the phone. ...

23
Dec 12

xfinityondemandcredit.com Comcast On Demand Coupon Scam

I've been holding on the phone to Comcast for 1 1/2 hours. I received a coupon for $5.99 from Comcast to watch a movie and the go to web site xfinityondemandcredit.com so they would credit my account. ...

23
Dec 12

Comcast Xfinity Complaint: http://XFINITYOnDemandCredit.com

can't redeem my coupon "5CJ3EMD" good till 12/31/2012, wht the fruit is going on, I want to redeem this coupon, pls advise, asap. this was sent to me recently and i want to sign up for comast. my comcast ...

25
Jan 12

Comcast Service is Loaded With Lies

In December I place a order to have comcast installed on the second floor of my daughters apartment. The technician arrived and said that comcast no longer runs wires up the stairs because of safety reasons ...

20
Nov 11

Comcast TV Guide DVD Customer Complaints

After having the "lack-luster" Comcast on-screen guide for years I yearn for those days of yore. Their new "TV Guide" on-screen programming guide leaves me frustrated and confused. The new "guide" has ...

09
Oct 11

Comcast Triple Play Rebate Ripoff

I was promised a $200 Visa Signature card after 3 months of prompt payment, based on signing up for the Triple Play package. Installation was in February. Payments were made on time. In June I called to ...

13
Sep 11

Comcast Rebate Scam

I am normally not one to complain, however after reading the similar stories about Comcast, I just wonder how large corporations can justify frauding the public this way. Like the other customers, I too ...

14
Aug 11

Comcast Forced to Buy New DVR Ripoff

They forced me to get a new cable box, and now I can't do what I've been doing for YEARS: Have the DVR record one program, and then switch to the TV set and watch another program entirely. Now you are ...

28
Jun 11

Comcast Cable TV Technician Poor Customer Service

A Comcast saleman convinced me to sign up for Comcast services since my recent residential relocation premises does not allow satelite dishes. However, the rude Comcast technician stated that I must buy ...

23
Jun 11

Comcast Internet DSL Poor Customer Service

Comcast Internet Services has the worst customer service I have EVER dealt with. It all started 3 weeks ago when a contractor doing work at my neighbors house (where the Comcast utility box is located) ...

19
Jun 11

Basic Cable Service Complaints at Comcast

I have been trying to get basic cable service for over a month now!! In less than a month I have had 3 boxes that have been defective! So can you imagine my horror to have to take off work yet another ...

31
May 11

Comcast Bundle Charges Ridiculous Fees for Services

Can it be possible that comcast can continue charging ridiculous fees for services that do not work .I have the package phone, cable, internet and have been having problems with all three services.Also ...

27
May 11

Comcast Xfinity Video Commercials on Demand

I used to enjoy Comcast's video on demand. Now with Comcast's "Xfinity" all I can say is if you love commercials you will love Xfinity. The new Xfinity has destroyed on demand for TV series, which is what ...
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Common questions about comcast in 2013

  • What is the official comcast complaints number?
  • How can I file a complaint with comcast online in 2013?
  • What is the executive comcast email address for complaints?
  • How can I write a good comcast complaint letter?
  • Should I file a complaint with comcast corporate headquarters?
  • Does comcast have a hotline I can call with problems?