2013 sears customer complaint department
Submit your sears complaint for free online...
2013 sears reviews, issues and complaints
2013 sears customer complaint department
Submit your sears complaint for free online...
11
Apr 13
Problems with Sears Appliances and Microwave
Three times I traveled to Sears. Monday in Warwick RI where I charged a microwave. When I went to the Merchandiise pickup they said they were out of order for that one.. Went back to the store to return ...
09
Apr 13
Sears in Monroe, la. Washer and dryer
New system installed and washer not working properly when your installers delivered them. Waited 8 days for delivery then said it would be 2 weeks before someone would come to see why it didn't work properly. ...
02
Apr 13
Kenmore Elite refrigerator repair from Sears
Our refrigerator, Kenmore Elite, stopped working on March 24. A Sears tech came out on March 26 ordered a new part, and scheduled a new appointment for April 2. On April 1 we found out the part would not ...
23
Jan 13
Sears Complaint: Home Services – Air Duct Cleaning
Two men came on Jan. 21, 2013 to clean our air ducts. It turns out we had 10 air ducts total, but I had estimated 6. Cost online for 8 ducts is $130 plus $11 for fuel charge(??) which is $141, plus 2 ...
23
Jan 13
Sears Complaint: Denial of coupon for purchase
We had to return a gas range after having it only one year under the lemon law. When we went to purchase another range we were finally referred to your Gilbert store because we were told by a Mr. Mark ...
22
Jan 13
Sears Complaint: Improper Air Ccondition installation caused power wires to burn
I had an Air Condition installation done last year by a Sears contractor and on 22 December 2012 my A/C suddenly stopped working and I eventually had to call a local A/C repair company who came to the ...
10
Jan 13
Sears Corporate Complaint: Sears is a hassle to buy things from
I have had so many bad experiences with Sears that I dont even know where to begin to be honest! But lets just begin with this past year shall we. I booked a honeymoon and wedding in Cancun, Mexico using ...
09
Jan 13
Sears Recall Complaint: Recall notice for products defective
I received a recall notice from Sears (Sept 2012) regarding the recall of an air compressor. I was advised to unplug and stop using this air compressor
Immediately. I called the phone number listed ...
09
Jan 13
Sears Complaint: Overcharged for Items at Sears Dept Store
Back about 3 weeks ago I called Sears about a repair on my snow blower. They came the next day. When I spoke sith an associate the day before he told me there would not be a service charge to come ...
08
Jan 13
Sears Complaint: Still have not gotten a ring I ordered weeks before Christmas
My grandaughter asked me for a ring for Christmas,saw Sears had a pretty Blue Saffire ring in the paper, so went to the Selinsgrove, Pa. Store, guy did not have a size 6, so he got online to the company ...
07
Jan 13
Sears Complaint: Shams Going on at Sears Dept Store
In September of 2012 I purchased a queen County Living Bedspread (Melissa 56958) I was told at the time that this was a new product and the Queen Shams would be in later - I have checked back repeatedly ...
02
Jan 13
Sears Complaint: what customer service is there
I purchased a Kitchenaid dishwasher in Aug/2012 , had to call service within a month or so as upon starting the washing cycle excessive banging & clanging was going on . The service man checked to ...
29
Dec 12
Sears Appliance Complaint: washer and dryer is not working proper
I have had problems with both my washer and dryer...They were purchased in Feb 2012. I have called Sears about 20 times and can't get anywhere. I have had about 3 apts and no one shows up from A&E. ...
30
Sep 12
Sears Kenmore Upright Freezer Stopped Working
On July 2012, I purchased a Kenmore upright freezer from a Sears store located in Queens Village, NY, store #0005133, which was placed on back order and scheduled for pick-up from the store on August 18, ...
12
May 12
Sears Customer Complaint to Corporate
Sears Hardware and Appliances - Franklin Farm, Herndon Va.
This store has some the most unprofessional people you will ever meet. I walked in and there were 5 guys gathered around front "Key" machine, ...
20
Mar 12
Terrible Foreign Customer Service on Sears & Kmart Websites
We ordered a dishwasher for our tenants from the Sears and later Kmart website 5 times and it still hasn't been fullfilled! The first time our ordered was cancelled by the Sears fraud department because ...
04
Mar 12
Sears Scammed Me by Overcharging for Products
I have made big appliance purchases at sears before and been happy so im very familiar with you're price match up policy on 3/2/12 i called customer support to ask a question about youre policy.... this ...
11
Feb 12
Sole Elliptical Fitness Equipment Scam from Sears
We ordered a Sole elipitcal from Sears and we were called and told we could pick it up on Friday. We arrived and submitted our receipt. After waiting about 25 mins., a representative came out and told ...
07
Feb 12
Customer Complaints about Bad Sears Appliances
-The first situation is receiving a very important appliance. I purchased more than $10,000 worth of appliances from Sears in October 2011. At first, the Sears sales associate "forgot" to order a blower ...
22
Jan 12
Sears Auto Repair in Columbus, OH
The Sears autocenter #6220 at Eastland mall in 2765 S Hamilton Rd., Columbus OH scheduled my truck for repair. The schedule was for 1 and 1/2 to 2 hours. After waiting for two hours, the shop manager told ...
17
Jan 12
Sears HVAC Purchase and Installation
After saving for a year and a half after my husband passed away I was able to pay to have my homes HVAC unit replaced BY SEARS. So I hired an installer to purchase and install this for me. Exactly 2 months ...
27
Nov 11
Problems with Kenmore Refrigerator from Sears
Hello. My name is Al and I live in Florence, KY. My mother recently bought a Kenmore Refrigerator online and had the address to be shipped incorrect. When we called to change the address on the shipping ...
25
Nov 11
Sears Appliances Repairs for Elite Washer
2 years into a top of the line Sears elite Washer, $1699.00 and it is junk, the repair agreement covers $500., it costs $664.00 to repair so they offered us a voucher for $500 to buy a new one! Like I ...
14
Nov 11
Sears Warranty Screw Up not Covered
Dear Sears, I will never do anything through you guys again! Your business is crap. When something is suppose to be covered under warranty or if something is screwed up on your end, it takes you forever ...
01
Nov 11
Sears False Advertising – I Want a Refund
I purchased 4 Gladiator 30" storage cabinets on line from sears and they delivered them to the store. The people at the pickup location were outstanding. I went into the store to buy track to hang them ...
01
Nov 11
Kenmore Elite Dishwasher – Service Warranty Problems
We bought a Kenmore Elite Dishwasher 5 years ago and bought the Service Warranty for 5 years. 30 days before it expired we started having problems with the dishwasher. The first repair man said it was ...
27
Oct 11
Sears No Customer Service – Poor Reputation
Bought a range hood a few weeks ago. Turned out to be a 700.00 dollar referbished piece of ###... Anyhow, this range hood has a tendency to turn on when it keeps the rangehood lights on permanently. Sears, ...
20
Oct 11
Very Poor Sears Customer Service
i purchased a mattress and box spring to be delivered to my daugfhters apt. i paid for delivery and haul-away. When items were delivered, drivers told her that they did not haul away anything. i called ...
17
Oct 11
Sears Appliance Delivery & Customer Service
To whom it concerns, I am very displeased with your company, I purchase all my appliances from Sears, I highly recommend all my family & friends to Sears. Needless to say I will no longer be recommending ...
15
Oct 11
Sears Kenmore Kitchen Appliance Specifications
I build cabinets and install appliances. With all appliance companies I have found complete specifications for their appliances on line, especially 'cut out dimensions!' Not so with Sears Kenmore. After ...
Common questions about sears in 2013
- What is the official sears complaints number?
- How can I file a complaint with sears online in 2013?
- What is the executive sears email address for complaints?
- How can I write a good sears complaint letter?
- Should I file a complaint with sears corporate headquarters?
- Does sears have a hotline I can call with problems?