2013 virgin mobile customer complaint department
Submit your virgin mobile complaint for free online...
2013 virgin mobile reviews, issues and complaints
2013 virgin mobile customer complaint department
Submit your virgin mobile complaint for free online...
06
May 13
virgin mobile messed up phone
i have complained about my phone for months and the now has not worked at all for a month now and i payed for phone service of 35.00 and the whole moth i could not access my web site or my messages or ...
02
Apr 13
plan was changed by Virigin, service shut off
My wife and I have had Virgin Mobile Cell phone for several years and were happy with the service. We always kept a lot more money in both accounts than was needed to cover the $6.99 monthly charge and ...
05
Apr 12
Virgin Mobile Store at Target of Meriden CT
I purchased the usb broadband and a $55 top up card. I was reassured by the Virgin sales person that if it did not work, I would get a refund on both. I told him I was unemployed and had to be absolutely ...
25
Jan 12
Virgin Mobile has Horrible Customer Service
I bought my cell phone from Virgin Mobile about last August. The clerk swiped my credit card through TWO computers at his kiosk in the mall, then called a buddy of his in a different city with my credit ...
20
Oct 11
Virgin Mobile Complaint – Dropped Calls
My Virgin Simcard crashed in April of this year, and up to today, no Virgin consultant or technician has contacted me regarding this problem. After various phonecalls from my side I finally got a simswop ...
17
Aug 11
Virgin Mobile Poor Customer Service
We apply for a contract phone Samsung G... our contract were approved. After more than a month and a lot of phone calls we receive the phone ect via Courier. The promise was that we will receive in 7 ...
02
Aug 11
Virgin Mobile Wireless Shop in Birmingham UK
I visited your shop in above city, this morning, explained the nature of the problem with my mobile phone (07722245087). The response i had from the staff was disgusting and very unhelpful. I asked someone ...
13
Jul 11
Virgin Mobile Disconnected my Phone
My husband got three virgin mobile phones from Best Buy.Two LG rumors and a kyocera loft everything was ok in the Begiging a month ago i paid my bills with a credit card all three where approved for my ...
02
Jul 11
Crappy Phone Service with Virgin Mobile
Well recently i bought a LG rumor touch from virgin mobile. Now at the beginning everything was great i loved the phone. Now its been 3 weeks since i got it and now im having trouble sending txts and im ...
29
Jun 11
Virgin Wireless Horrible Customer Service
I am a new customer of Virgin. I bought the LG Optimus ($200.00) and plan-$40.00 month for 1200 minutes. Had to replace the phone 3 times in 2 weeks.(overheated phone, no internet) Customer service is ...
26
Jun 11
Virgin Mobile Mifi Wireless Billing Problems
Hi, My name is Yossi and I’m a Virgin Mobile wireless customer. I’ve been wrongfully treated by that company in so many ways. It all started when I bought the “unlimited internet access” plan for ...
30
Apr 11
Horrible Virgin Mobile Customer Service Complaints
If there is an absurd, horrible, customer service, Virgin Mobile owns the worst disservices on records. In a month time of my new purchase of their LG rumor-touch phone, the Virgin Mobile Navigator stopped ...
25
Apr 11
Virgin Mobile Disputed Charges on Credit Card
There was a charge on my credit card that I did not reconize so I disputd the charge and latr remember that my son had purchased $50.00 from Virgin Mobile for his computer. When he called to say that ...
03
Apr 11
Virgin Mobile Customer Service is Garbage
I purchased your Virgin Mobile mifi device with the intent of using it for school. Over the past month it appears that you have falsely advertised this device. For one, I was under the impression you ...
23
Mar 11
Virgen Mobile Disconnected my Cell Phone
I have been with virgin mobile just for over a month now .to day being March 23/2011. I was going to make some calls this morning I found that my phone had been connected so went to my local terminal where ...
20
Feb 11
Annoying Virgin Mobile Customer Service Reps
I purchased three Virgin Mobile devices and accounts. I have had far too much trouble with all three accounts since the day they were purchased. I assumed that in time things would work themselves out, ...
11
Feb 11
Virgin Mobile Top-Up Sales Charges
I have been a Virgin Mobile customer for at least five years. I use Top Up from my phone $20.00 at a time. I have NEVER been charged sales tax until TODAY.I called Virgin Mobile customer NO Service for ...
09
Feb 11
Virgin Mobile Collects Without Warning
As I am emigrating, I submitted my letters etc to the Virgin Mobile retentions department for cancellation of my contracts on 1st April 2010. Now almost 2 weeks later I phone retentions and get told ...
01
Feb 11
Useless Virgin Mobile Service
I have recently taken on a plan with a new phone that simply doesn't perform. It's like using something from the 80's. I have complained to virgin about this man many times with just a fob off every time. ...
12
Jan 11
Virgin Mobile Bad Service
I've been a customer of Virgin Mobile for the past 2yrs and those yrs were great up until I decided to upgrade in Dec 2010. My upgrade Incl a R99 + 1000 free smses. Instead I received and was charged for ...
07
Jan 11
Virgin Mobile Doesn’t Care
Virgin Mobile have no interest in dealing with complaints. They do not provide an idiot proof or ease of access to an email address especially for complaints because they do not want to deal with them. ...
31
Dec 10
Virgin Mobile Service Activation
First contacted to have Virgin Mobile service activated and phone number ported from another provider. Asked for a more secured SSN as part of the "Process". They did not provide SSN and followed up with ...
26
Dec 10
Virgin Mobile Fraud Charge
I am an 8-year customer of Virgin Mobile with a prepaid no contract calling plan. I setup an automatic top-up payment option whenever balance falls below $5 or once every 90 days by using a credit card. ...
16
Oct 10
Virgin Mobile Wireless Service
After numerous telephone calls regarding my monthly virgin mobile account for it to be taken out on the 26th of the month instead of the 16th, we have been told by your employees that every thing was sorted ...
Common questions about virgin mobile in 2013
- What is the official virgin mobile complaints number?
- How can I file a complaint with virgin mobile online in 2013?
- What is the executive virgin mobile email address for complaints?
- How can I write a good virgin mobile complaint letter?
- Should I file a complaint with virgin mobile corporate headquarters?
- Does virgin mobile have a hotline I can call with problems?