AT&T U-Verse TV Promo Rate

AT&T U-verse was installed awhile back I now have their cable TV, Internet, and home phone. The person I called in U-verse support told me everything would be okay and it wasn’t being shut down at all. He didn’t know why I received the notice. Then, I receive a notice telling my “special promo rate” was being withdrawn for I had canceled my cell phone with them and that that would drop me below having three products with them – what it took to qualify for the promo. As bad as Charter is here, I’d stick with them if I were a customer. I am seriously considering totally switching back from U-verse after this experience with their “promo rate”.