SONY VAIO Laptops are very awful … As I can remember some serial numbers were revoked from SONY! They were faulty, always crash, and the hard drive is so loud! Other products from Sony are quite good but not the best, this is a shame because they used to put out a quality product. Seems now more interested in profits instead of keeping customers happy. I called their customer support complaints line, but INSTEAD was put on hold for an hour! I think that this was a bad choice…
We recently bought a Sony Laptop and purchased the extended warranty. We use ours as a desktop replacement, so it does not get moved often. After six months the connection( on the laptop side) for the is so loose that the machine will no longer power up. We called Sony and they acknowledged that this is fairly common even under normal use, but they would not cover it under the warranty. It appears that this is an engineering flaw. I would highly suggest avoiding any Sony Laptop that has a power connection in the hinge area.
