Hampton Inn & Suites Atlanta/Duluth/Gwinnett County Lost Bag

Due to a death in the family, and Memorial Service was Friday 4/5, using our Hilton Honors, we booked a one night stay at the Hampton Inn & Suites Atlanta/Duluth/Gwinnett County. We checked out on Saturday morning 4/6 and returned to Apex, North Carolina. Upon arrival at home I noticed we had left our bathroom bag hanging on the back of the door in the bathroom of Room 707. I immediately called the hotel which was roughly 7:15 PM. The clerk at the desk stated he could not help me with that as he knew nothing of lost and found and I could talk with the Director as her door was locked and she wasn’t in at that time. I called back later asking if anyone there could find out if the bag had been tuirned in as I could have a family member come by and pick it up, but didn’t want them to drive there if the bag was not there. The clerk was courteous enough to call me back and let me know he had tried to reach the Director and called her Barbara, but she did not pick up so he left a message. I have as of yet to hear from Barbara. I called back the next morning and tried to talk with Barbara, but could only leave a voice message. I tried again today to talk with Barbara but had to leave a voice message.

I advised Barbara on two of my messages that upon leaving, the cleaning lady was in the hall with her cart at our door and was either getting ready to clean our room or the room next door. I spoke to her and proceeded on my way to the elevator so she had to have gotten the bag. There is a possibility the bag is still on the cart and had not turned it in yet. My issue is due to the fact the bag is a matching part of our luggage and would like to get it back because of that. Also, the contents were make up, soap, shampoo, razor, shaving cream, etc. and will take a lot to replace.

We have planned vacation for next week and the longer it goes, the less likely we will get the bag for this trip. Hopefully someone will be able to help us.

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