Orbitz.com Put Me Through Hell

I phoned my credit card company and let them know I would be making a large purchase through Orbitz.com. We received confirmations and updates from Orbitz, and had NO WAY of knowing what they were doing until he went to check in for his flight and found that Orbitz had voided his ticket. This was done without the courtesy of a CALL, EMAIL or notification of any kind. Orbitz did not even have the good grace to apologize for what they have put us through, and have yet to give me my money back. I will NEVER deal with this company again, and I have used them many times in the past!

Company Name: 
Category: 
Travel
2

Average: 2 (1 vote)