Poor quality Reebok flex trainers shoes

Hi i purchased 2 pair of Flex trainers about Christmas time, one pair pink & the others. blue. I bought them from your Reebok store in Ashford Shopping Outlet. I have worn the pink ones more than the blue & have noticed there is a hole appearing in the fabric of one trainer over the toe, eventhough the trainers have no wear on them & look perfectly brand new.

I am diappointed as these trainers are so light & comfy but i feel the quality is poor or have i just purchased a faulty pair. As i have 2 pair of the same trainers i’m hoping this fault does not happen to my blue one. Can you please either replace or offer me a new pair. I have some photos of the fault & can send this through as evidence.

Many thanks