I bought a VAIO PC form SONY (SONY STYLE) in July 2010 with a 3 year extended Warranty. The computer suddenly died on July 26, 2011. I have call and e-mailed SONY for service at least a dozen times and they have been completely unresponsive. I have been going in circles. Service people say I will be help by extended warranty people and extended warranty people say their database does not have my information. I have e-mailed copies of SONY invoices for the purchase with added charge of 3 year extended warranty, but they claim the update has been pending for last 3 days. They have the information but cannot help for they have not updated their database.
If an individual takes someone money and says he does not have it because he did not put it in his bank, it is a fraud. SONY is guilty of fraud. They are a dishonest company and I feel that potential victims of SONY should be aware of their irresponsible and dishonest behavior.
