Sprint is supposed to provide online access to your cell phone address book or contact listing. The Sprint.com web site specifically states that access to My/Nextel Address Book Admin can be obtained by signing in to your “My Sprint” account online. You should then be able to access your address book under the “My Preferences” tab. The problem is the Web site is not working properly and no one can access their address books online as advertised. I complained to Sprint technical support twice about this issue over the last four weeks. Nothing has been done to fix the problem. Sprint simply tell you to try again in 48 hours.
Bottom line, people with physical disabilities can not use their computers to input emergency medical contact information into their Sprint cell phone contact listings. I filled a complaint with the FCC regarding this issue. Hope something is done to correct this problem.
