Target’s website is extremely slow which was not a huge issue but makes it very inconvenient to make changes / updates to your registry. Also, I’ve been to 3 baby showers in the past year where there are multiples of the same gift. The first two showers I thought to myself “these guests must not be having the cashier take items off the registry” however it happened to me the last shower I was at. I made the purchase 2.5 weeks before the shower (I made my purchase during the week and watched the cashier scan the registry right in front of me as I usually do). When I arrived at the shower there were 3 other people with the same exact gift!!
I have always loved shopping at Target and have had good experiences (good customer service, fair prices…) I registered at Target and Babies R Us for my baby and am now experiencing the same issue. Items are being purchased and scanned from the registry but are NOT coming off so I am getting multiples of the same item. What the heck is the point in registering somewhere if you have to take back a bunch of items b/c you have multiples??!! I called the customer service line at 8:30 this morning and waited on hold for 16 minutes to explain the issue.
The service rep acted like she could care less but said she “updated” the registry to show the items I have received already had been purchased. When we got off the phone I got online to see if the items appear as “purchased” and they are STILL showing as available to purchase. This makes me furious and I know I have wasted hours registering for items that I’m going to have several duplicates of. NO MORE REGISTRIES AT TARGET for me!!