You are going to love this one. I filed my state anfd federal tax returns with turbo tax online the federal return was accepted but the online state return is still pending according to them I called the state to find out they accepted it but turbo tax still says its pending. So yesterday I got my state refund but turbo tax still says its pending. I called turbo tax and was given the run around that they are only software company and if the state didn’t notify them that it was accepted it got nothing to do with them. Hoe can you trust a company like this.
Excuses they will give if someone has a problem they won’t stand up Some might say will you got your refund and yes I did. However turbo tax is doing a great injustice with this kind of talking. I’ll never use them again. I hope you consider using someone else too.
Beware new yorkers – for 4 years Turbo Tax was filing inaccurately nys returns – from 2006 to 2009 – piling up penalties and interest to the tune of 201.94. By the time i was getting nys notices it was too late to rectify the situation for the past years. Now i have to override the stupid program to put the numbers in the correct boxes – basically doing tt job for them, and last year when i efiled it wouldn’t go through and yet Turbo Tax charged my credit card and there was no way to get them to credit it – even though their online chat (don’t get me started on that). So i had to do a credit card dispute….