To start off I shop at Walmart a lot….usually I have no serious complaints…you get what you pay for. I bought a pair of “George” brand blue jeans for 25.00 which I thought was a good price…well I wore the jeans 3 days and they ripped horizontally and vertically in an “L” shape tear as I was walking…yes just walking….they were not tight at all and yet they tore like a piece of thin paper. Unfortunately I did not find the receipt which I understand is a problem. Since “George” brand clothing is carried by Walmart…in mass amounts I thought they might stand by their products…
I have only returned 2 things in 32 years of shopping there…the girl told me that because I had no receipt that I could have had the jeans for yrs….well you could tell that the jeans were new and I took offense to her attitude that I was lying….what ever happened to the customer being right?…I told her that if Walmart cannot stand by their products that I would take my business elsewhere and by her expression she could have cared less. Now is it Walmarts fault for hiring people that don’t give a @#@@ or their policy for not backing their product?
I work hard for my money and even 25.00 is money that I could have used to by something else. I even asked her if I could just exchange the jeans for another pair….no way…so now I take my 600.00 – 1,000.00 dollars I used to spend at walmart and shop elsewhere….this is all I can do to defend the principal of the situation. Maybe if other people would just take a stand policies could be changed for the better……x-walmart shopper.
